If I had a pound for every leader who told me they're exhausted right now, I'd be writing this from a beach somewhere warm instead of watching the rain out of my window! Across organisations, sectors and industries, I'm hearing the same thing. Leaders are overwhelmed, calendars are packed, expectations feel endless and the to-do list grows faster than it shrinks. But what's striking is that some of that pressure isn't coming from the organisation, it's coming from the leaders themselves. Somewhere along the way, they have convinced themselves that they need to be available to everyone, solve every problem, attend every meeting, respond to every request and carry every burden. They become the person who always says yes, who fills the gaps and the person everyone can rely on; until eventually, they're the person who is running on empty. The Leadership Trap Most leaders don't set out to create this situation, and it comes from good intentions. They care about their people and they want to help, to be seen as supportive, capable and dependable. The problem is that when helping becomes rescuing, and supporting becomes absorbing, leaders can find themselves carrying responsibilities that were never theirs to begin with. And the result? Longer hours, blurred boundaries, little or no time to think strategically and a growing sense that no matter how much they do, it's never enough. The Cost of Being Everything to Everyone When leaders try to meet every need, something important gets lost - their wellbeing, energy and their ability to lead effectively. Because leadership isn't about being available all the time, it's about creating the conditions for others to succeed. When you're constantly firefighting, solving everyone's problems and stretching yourself beyond capacity, you're not leading at your best, you're surviving. And survival isn't sustainable. Redressing the Balance The answer isn't to care less but to become more intentional about where your time, energy and attention go. Here are a few questions to get you started: What am I doing that someone else could do? Many leaders hold onto tasks because they're quicker doing them themselves and while that might be true today, every time you take something back, you miss an opportunity to develop capability in someone else. Where am I saying yes when I really mean maybe? Not every request requires an immediate commitment. Creating space to consider priorities before agreeing can prevent your workload being dictated by other people's urgency. What boundaries have I allowed to drift? Boundaries rarely disappear overnight, they erode gradually. * The evening email. * The lunch break you skip. * The holiday spent checking messages. Small compromises become habits and boundaries start to drift. What would happen if I stopped? This is often the most revealing question. Many leaders fear things will fall apart without them. In reality, most teams are more resilient than we give them credit for. A Better Measure of Leadership Perhaps we've been measuring leadership by the wrong things. How much we carry, how busy we are, how indispensable we've become. But the better measure would be by how effectively we create clarity, ownership and capability in others. The strongest leaders aren't the ones who do everything. They're the ones who know what only they can do and have the courage to let go of the rest. Because you don't have to be all things to all people. And if you're trying to be, it might be time to ask yourself who is looking after you?

There’s a version of leadership that looks, well, fine. Meetings are happening, 121s are in the diary and decisions are being made. On the surface, it looks like everything is moving. But underneath? You’re on autopilot. And not because you don’t care or you’re not capable. But because it’s busy, the pace is relentless and at some point, you slipped into doing what’s needed instead of thinking about what matters. And that’s where the real risk sits. Autopilot can look like: Running back-to-back meetings without really being present Asking the same questions in every 1:1 Giving quick answers instead of taking a moment to think Nodding along, rather than challenging Filling space, rather than creating it It’s efficient, predictable and safe, but it isn't leadership at its best. The moments that really matter - the ones that shape culture, confidence, and performance - don’t respond well to autopilot. These moments need intention. You won’t see it straight away, but over time: Conversations stay surface-level People stop bringing you the real issues Energy dips (including yours) Decisions become reactive rather than considered And slowly, without realising it, you move from leading…to maintaining. I'm not suggesting you need to add more to your already full plate, I'm suggesting thinking about how you show up to what’s already there. A small shift can make a big difference: Pausing for 30 seconds before a 1:1 and asking: What does this person really need from me today? Choosing one meeting a day to be fully present in by removing distractions and slowing down. Letting silence sit a few seconds longer instead of jumping in Asking one question instead of giving one quick answer None of these actions should take more time, they just need a little more attention and intention. Because leadership shouldn't be accidental, it should be conscious. The leaders who make the biggest difference aren’t the ones doing more, they’re the ones who notice when they’ve drifted…and choose to come back. If you’re honest with yourself, how much of your day is running on autopilot right now?

Whenever I have conversations with leaders, "lack of time" is always a frustration...no time for meaningful 121s, no time for development conversations and no time to really lead beyond the meetings, emails, and constant demands of daily work life. And it’s true, time is limited. But what if better leadership wasn’t about finding more time, just about seeing the time you already have, differently? There is a perception great leadership happens outside of the day job and that it requires longer meetings, extra check-ins and carefully scheduled “people time”. So when diaries are full, our leadership can slip. But the reality is much simpler: You are already spending the time and you are already having the conversations. The opportunity isn’t to add more…it’s to shift the way you use what’s already there. Let's use the classic 121 as an example: In many organisations, they are about updates, task tracking, quick problem solving...efficient? Yes. But transformational? Not even close. Now imagine a small shift in mindset. Instead of asking: “What’s the update?” You ask: “What’s been stretching you recently?” or “Where are you feeling stuck?” or “What do you need more (or less) of from me?” The same meeting for the same amount of time with a completely different impact. This is where leadership gets interesting, because it’s not about grand gestures or perfectly crafted strategies. It’s about micro-shifts: Turning a check-in into a coaching moment Turning a problem into a learning conversation Turning feedback into curiosity rather than judgement These shifts don’t require more time, they require attention, intention , and a willingness to think differently. When you start to reframe your time, something changes. You stop asking how do I fit leadership in and start asking how do I lead within what I’m already doing? A project update becomes a chance to build ownership, a quick chat becomes a moment of connection, a challenge becomes an opportunity for growth. Leadership stops being an extra and starts becoming part of everything. This week, don’t add anything new to your diary; instead, pick one moment you’re already having: a 121, a team meeting, a quick check-in and ask yourself “How could I show up differently here?” No need to find more time, just a shifting of the lens. Because often, better leadership isn’t about doing more, it’s about reframing what you are already doing.

I've been working with a number of leadership teams over the last few months and there is one frustration they all carry. "How do I lead well when the system is working against me?" They care about their people. They can see what would make things better. And yet the systems around them feel slow, rigid or misaligned with reality. Policies don’t quite fit. Processes create more work than value. Decisions take too long. It’s easy to feel stuck. But even when you can’t change the system, you can change the experience of working within it. Here's how: 1. Protect your team’s energy You might not be able to remove every process, but you can buffer your team from unnecessary noise. Translate corporate language into something human. Create clarity where the wider system creates confusion. Push back constructively when something adds no value. Your team doesn’t need a perfect organisation, they need a leader who helps them make sense of it. 2. Create a micro-culture of trust You may not control the whole culture, but you can shape the climate in your team. You decide whether it’s safe to speak honestly, whether feedback is normal and whether mistakes become blame or learning. Psychological safety is built in everyday interactions. 3. Model the behaviour you wish the system rewarded If the system rewards busyness over impact or certainty over curiosity, you don’t have to reinforce that. Admit when you don’t know. Credit others. Ask better questions. Make it safe to challenge you. Change doesn’t always start top-down, often, it spreads sideways. 4. Have the conversations others avoid In rigid systems, difficult conversations get deferred. Strong leaders don’t wait. They notice. They check in. They say the thing - clearly and respectfully. 5. Focus on influence, not frustration You may not redesign the structure but you can ask: What is actually in my control? Where do I have discretion? Who do I need to build a relationship with? There will always be constraints, wherever you work, whatever the "system". But, leadership isn’t about waiting for perfect conditions, it’s about choosing who you will be within the imperfect ones. Systems do matter and removing barriers is important, but it takes time to change at an organisational level. Leadership happens in the space between policy and people. And that space is still yours.

I spend a lot of time talking about leadership as something we "do to" or "for" others. How we motivate. How we set direction. How we hold people to account. All important, of course. But there’s a quieter leadership skill that often gets overlooked. One that can make or break trust, culture and performance. It’s this: "how we show up in the team we are part of, not just the team we lead". This is where T-shaped leadership comes into play. A T-shaped leader has: Depth: strong expertise, credibility and ownership in their role (the vertical bar of the T) Breadth: the ability to collaborate, understand other disciplines, and contribute beyond their remit (the horizontal bar) In practice, this means leaders who are confident in what they bring and curious about what others bring. They don’t lead from a silo. They lead as part of a wider system. But T-shaped leadership isn’t just about skills. It’s about mindset and behaviour, particularly when you’re not “the boss in the room”. It's the leadership test no one talks about. Most senior leaders sit in at least two teams at the same time: The team they lead The peer or leadership team they are part of And here’s the uncomfortable truth. People often put more energy into the first than the second. In their own teams, leaders are thoughtful, encouraging, patient. In their peer team, they’re rushed, guarded, competitive or quietly disengaged. Yet the leadership team sets the tone for the whole organisation. If trust is fragile there, it leaks everywhere. If accountability is avoided there, it becomes optional elsewhere. If collaboration is performative there, it never becomes real lower down. The team you’re in is where your leadership maturity really shows. Why does it matter? Your team will take their cues from how you behave with your peers, not just from what you say to them. They notice: How you talk about other departments Whether you take shared responsibility or retreat to “my area” How you respond when decisions don’t go your way Whether you challenge constructively or disengage quietly When leaders model curiosity, respect and accountability upwards and sideways, it gives permission for others to do the same. When they don’t, no amount of values posters will fix it. One of the most powerful mindset shifts leaders can make is this. "My role in this leadership team is not to represent my function, it’s to help this team work well.” That changes: How you prepare for meetings How you listen How you disagree How you follow decisions once they’re made It moves leadership from advocacy to stewardship. And it’s not always comfortable. Being T-shaped means letting go of certainty, tolerating ambiguity, and sometimes backing a decision you wouldn’t have made yourself, because the team made it together. In complex, fast-moving environments, leadership isn’t about having all the answers, it’s about how well people think together. And perhaps most importantly, it creates leadership teams that others want to emulate not endure. You can be a brilliant leader of your own team and still unintentionally weaken the organisation if you don’t show the same care, curiosity and accountability in the team you’re part of. T-shaped leadership asks more of us and gives more back, because the team you’re in doesn’t just shape outcomes, it shapes the kind of organisation everyone else experiences.